ROI-Driven Inside Sales Specialist – Medical Tech

Carl Zeiss Meditec USA, Inc.; Dublin (CA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical plans

Retirement savings plan

Paid time off

Job summary

ZEISS in Dublin, CA seeks an Inside Sales Specialist to drive revenue through inbound/outbound calls, service agreements, and add-ons. The role requires consultative selling, strong communication, and teamwork with field sales and service to grow new service business and renewals.

The starting hourly base pay is $37.50 plus sales commission; 6-8 years of sales experience preferred, with a bachelor’s degree preferred. Proficiency in Microsoft Word, Excel, Access, and Salesforce is expected.

Qualifications

• Bachelor’s degree, preferred.
• Minimum 6-8 years of demonstrated inside or outside sales experience, preferably in the medical capital equipment marketplace.
• Ability to effectively initiate and manage outbound/inbound sales calls.
• Ability to engage in consultative selling dialogue with emphasis on business impact (ROI, etc).
• Excellent communication skills and professional telephone skills.
• Strong negotiation skills.
• Creative thinking and problem-solving skills.
• Solid time management and organizational skills with ability to follow through.
• Ability to work in a team environment.
• Self-motivated with a high degree of initiative, and ability to work unsupervised.
• Working knowledge of Microsoft Word, Excel, Access, and Salesforce.

Responsibilities

• Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets.
• Negotiates final pricing and terms with purchasing point-of-contact.
• Demonstrates strong verbal and written communication skills through business planning and customer presentations.
• Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons.
• Assess customer needs and proposes solutions to meet those needs to close sales.
• Expected to write sales presentations and review customer needs based on age of equipment and financial exposure.
• Accurately forecasts business in a defined territory.
• Maintain records of customer contacts in a CRM database.
• Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business.
• Keep updated records of win-loss sales events.
• Maintain up-to-date knowledge of product offerings, marketing programs and promotions.
• Provide input for developing training curriculum and training tools including, but not limited to, self-learning and web learning.
• Meet and exceed minimum department call volume standards and department metrics.
• Will be expected to offer guidance to other personnel, and lead teams and projects.
• Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities.
• Recommends changes to sales strategy, based on customer feedback, specifically targeting Lead Generation, Fact Finding, Follow-up, and Closing.
• Participate in Trade Shows.

Skills

Communication skills

Negotiation

Consultative selling

Time management

Teamwork

Self-motivation

Initiative

Sales calls

Education

Bachelor's degree, preferred

Tools

Microsoft Word

Excel

Access

Salesforce

Job description

ZEISS in Dublin, CA seeks an Inside Sales Specialist to drive revenue through inbound/outbound calls, service agreements, and add-ons. The role requires consultative selling, strong communication, and teamwork with field sales and service to grow new service business and renewals.

The starting hourly base pay is $37.50 plus sales commission; 6-8 years of sales experience preferred, with a bachelor’s degree preferred. Proficiency in Microsoft Word, Excel, Access, and Salesforce is expected.