Order Management Production Support - CW

Carl Zeiss X-ray Microscopy, Inc.; Dublin (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

ZEISS is seeking a detail-oriented Contingent Worker to support the Sales & Distribution Order Desk, focusing on accurate order processing and cross-functional coordination in Dublin, CA. The role emphasizes ERP familiarity, data accuracy, and process improvements within SAP environments.

Ideal candidates have SAP/ERP exposure, strong organizational skills, and the ability to manage multiple priorities in a fast-paced setting.

Qualifications

• Detail-oriented Candidate with experience in SAP/ERP and order management.
• Strong communication and teamwork skills are required.
• Experience in operations, order management, logistics or customer service is preferred.

Responsibilities

• Review, enter, and monitor order flows while updating statuses and coordinating with internal departments.
• Provide admin and operational support to ensure timely movement of production tasks.
• Maintain records in SAP ERP system and supporting tools.
• Collaborate with cross functional teams including production planning, operations logistics, and procurement.
• Serve as support resource for Sales and Service order management during peak workload periods.
• Support continuous order management improvement initiatives across production and off-site operations.

Skills

Organizational skills

Multitasking

Communication

MS Excel

MS Office

SAP SD

Order management

Logistics

Customer Service

Tools

SAP ERP Sales & Distribution

MS Excel

MS Office

Job description

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location: Dublin, CA

Your Role: Order Management Production Support - CW

We are seeking a detailed-oriented Contingent Worker to support the Sales & Distribution Order Desk team with supporting order and material processes, track shipments, reviewing procedural accuracy, and helping improve communications between cross functional teams including production planning, procurement, logistics, and master data management. The ideal candidate is detail oriented, organized, and interested in operations, supply chain, manufacturing processes, or business systems. Experience or coursework related to SAP / ERP system or sales and distribution processes is considered a plus.

Key Responsibilities

• Accurately review, enter, and monitor order flows while updating statues, and coordinating with internal departments to support on time processing and delivery of offsite production expectations.
• Provide administrative and operational assistance to ensure timely movement of production-related tasks.
• Maintain accurate records and data within SAP ERP system and supporting tools.
• Collaborate with cross functional teams including production planning, operations logistics, and procurement.
• Serve as support resource for Sales and Service order managements fulfillment processes during peak workload periods or team absences.
• Support continuous order management improvement initiatives across production and off-site production operations.

Non- Exempt Role 32.00

Preferred Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional communication and teamwork skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• SAP ERP Sales & Distribution knowledge or experience is a plus.
• Previous experience in Operations Order Management, Logistics, or Customer Service environments preferred.

This is a contingent worker position intended to provide operational and administrative support across order management production functions while contributing to overall process efficiency and team support initiatives.

Your ZEISS Recruiting Team: Tina Eilerman

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.