Hybrid Sales Ops Analyst - Data, Salesforce & BI

Ace Hardware Corporation; Oak Brook (IL); Hybrid; USD 66,000 - 75,000; Full time

Benefits offered by this job

Incentive opportunities

401(k) with match

Health coverage

Paid time off

Job summary

Emery Jensen Distribution is seeking a Sales Effectiveness Analyst in Oak Brook, IL to support sales systems, data management, dashboards, and reporting for leadership and field teams. The role combines operational and analytical responsibilities to improve sales performance and efficiency.

The position requires 2–4 years in sales operations or CRM administration, with strong Excel, Salesforce, and Power BI skills, plus a knack for data accuracy and cross-functional collaboration.

Qualifications

• Bachelor’s degree in Business, Analytics, Information Systems, Sales Operations, or related field; equivalent experience may be considered.
• 2–4 years of experience in sales operations, sales analytics, CRM administration, business analysis, or related support function.
• Experience supporting a field sales organization and working with CRM or sales technology platforms preferred.

Responsibilities

• Administer and support sales technology platforms by maintaining Salesforce data, dashboards, reports, user access, and system documentation while assisting with testing, troubleshooting, and user support activities.
• Prepare recurring sales reports and business intelligence by gathering, organizing, validating, and distributing sales performance data, dashboards, and scorecards for leadership and field teams.
• Support data quality and governance efforts by monitoring sales data, identifying inconsistencies, researching discrepancies, and coordinating corrective actions across systems.
• Compile performance metrics and strategic reporting by producing monthly WIG reporting, scoreboards, KPI summaries, and category performance analyses that support leadership reviews and planning discussions.
• Execute lead management and pipeline support activities by maintaining opportunity records, monitoring lead-assignment workflows, supporting conversion-tracking programs, and ensuring data is current and complete within Salesforce.
• Maintain territory and account assignment data by updating territory maps, account ownership records, and related sales coverage information as directed by leadership.
• Provide operational and administrative support for sales initiatives by coordinating logistics, gathering data, preparing reports and presentations, supporting travel arrangements, and assisting with the execution of market blitzes, meetings, and program rollouts.
• Deliver end-user support and operational coordination by responding to system questions, assisting with Salesforce Office Hours, documenting business requirements, testing enhancements, and coordinating with sales leaders, enablement partners, and Salesforce administrators.

Skills

Salesforce administration

Excel

Power BI

Data governance

CRM reporting

Education

Bachelor’s degree in Business/Analytics/Information Systems/Sales Operations

Tools

Salesforce

Power BI

Smartsheet

SQL

Microsoft 365

Job description

Emery Jensen Distribution is seeking a Sales Effectiveness Analyst in Oak Brook, IL to support sales systems, data management, dashboards, and reporting for leadership and field teams. The role combines operational and analytical responsibilities to improve sales performance and efficiency.

The position requires 2–4 years in sales operations or CRM administration, with strong Excel, Salesforce, and Power BI skills, plus a knack for data accuracy and cross-functional collaboration.