Salesforce Analytics & Dashboards Analyst (Hybrid)

Ampcus Inc; Illinois; Hybrid; USD 80,000 - 110,000; Part time

Job summary

Ampcus Inc. in Riverwoods, IL seeks a Salesforce Business Analyst to drive reporting and analytics for Sales and Service Cloud. You will partner with business teams to translate needs into scalable reports, dashboards and KPIs, and ensure data quality for accurate insights.

The role requires 3-5 years of BA experience, strong communication, and ability to work across IT and analytics teams in a hybrid environment. This is a 6-month assignment with potential extension.

Qualifications

• 3–5 years as a business analyst focusing on Salesforce reporting.
• Experience translating business needs into dashboards, KPIs and reports.
• Ability to collaborate with stakeholders and document user stories.

Responsibilities

• Translate business needs into scalable Salesforce reporting solutions and dashboards.
• Collaborate with stakeholders to gather requirements and create functional specs.
• Design and maintain reports to track pipeline, opportunities, cases, and SLA metrics.
• Onboard end users and partner with IT/analytics for data integration.
• Document data dictionaries, report catalogs and governance policies.

Skills

Stakeholder communication

Requirements gathering

Business analysis

Salesforce reporting

Tools

Salesforce

Reports & Dashboards

Job description

Ampcus Inc. in Riverwoods, IL seeks a Salesforce Business Analyst to drive reporting and analytics for Sales and Service Cloud. You will partner with business teams to translate needs into scalable reports, dashboards and KPIs, and ensure data quality for accurate insights.

The role requires 3-5 years of BA experience, strong communication, and ability to work across IT and analytics teams in a hybrid environment. This is a 6-month assignment with potential extension.