Hybrid Sales Ops Manager: AI-Driven Analytics

Smokeball, Inc.; Chicago (IL); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

20 vacation days

Birthday off

Volunteer time

Medical, dental, vision

Job summary

Smokeball, Inc. in Chicago is seeking a highly analytical Sales Operations Manager to partner with Sales Leadership, build and maintain Salesforce dashboards, and deliver accurate reporting that guides decision‑making in a fast‑paced SaaS environment.

This hybrid role requires 3+ years in Sales Operations, Excel/Sheets expertise, and the ability to translate data into actionable insights for both SDR and AE teams. Base pay ranges from $100,000 to $110,000 per year, with strong benefits.

Qualifications

• 3+ years in Sales Operations, Business Operations, Sales Analytics, or a related role.
• Advanced experience building Salesforce reports and dashboards.
• Strong proficiency in Microsoft Excel and/or Google Sheets.
• Experience supporting SaaS sales organizations.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to data accuracy with detail-oriented mindset.
• Ability to communicate insights clearly to technical and non-technical audiences.
• Proven ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Own and maintain sales reporting across the organization.
• Build, maintain, and improve Salesforce dashboards and reports.
• Produce weekly, monthly, quarterly, and annual sales reporting.
• Analyze sales performance, pipeline health, conversion rates, and forecast performance.
• Identify trends, risks, and opportunities with recommendations.
• Prepare executive-ready reports and materials for Sales Leadership.
• Ensure reporting is accurate, timely, and actionable.
• Partner with Sales Leadership to improve reporting and operational efficiency.
• Support weekly forecasting, pipeline reviews, and leadership meetings with data prep.
• Monitor CRM data quality and trust Salesforce as a source of truth.
• Maintain Salesforce reports, dashboards, fields, and workflows with Revenue Ops.
• Leverage AI tools to improve reporting and automate tasks.
• Identify opportunities to automate manual reporting and improve processes.
• Document and refine sales processes where appropriate.
• Assist with ad hoc reporting and business analysis as needed.

Skills

Sales analytics

Data accuracy

Communication

Prioritization

Time management

Tools

Salesforce

Excel/Sheets

Gong

Outreach

ZoomInfo

6sense

Job description

Smokeball, Inc. in Chicago is seeking a highly analytical Sales Operations Manager to partner with Sales Leadership, build and maintain Salesforce dashboards, and deliver accurate reporting that guides decision‑making in a fast‑paced SaaS environment.

This hybrid role requires 3+ years in Sales Operations, Excel/Sheets expertise, and the ability to translate data into actionable insights for both SDR and AE teams. Base pay ranges from $100,000 to $110,000 per year, with strong benefits.