Hybrid SaaS Business Analyst - IT Solutions & Growth

Golden Gate Regional Center Inc; California; Hybrid; USD 76,000 - 91,000; Full time

Benefits offered by this job

Medical & Dental benefits

403(b) retirement plan

Generous time off (vacation, sick, and

Job summary

Golden Gate Regional Center is seeking an IT Business Analyst – SaaS Solutions for our San Francisco area office in a hybrid role. You will partner with stakeholders to translate business needs into technical SaaS requirements and ensure secure, scalable implementations.

The role requires 5+ years in IT with SaaS focus, knowledge of SaaS platforms, REST APIs, and SSO, plus experience in systems administration within SaaS environments.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 5+ years of experience in Information Technology, preferably in SaaS solutions.
• Experience in nonprofit, healthcare or human services environments is preferred.
• Proven experience as a Business Analyst, preferably with a focus on SaaS solutions.
• Strong knowledge of SaaS platforms and business analysis methodologies.
• Experience or working knowledge of SCIM (System for Cross-domain Identity Management) preferred.
• Experience in system administration within SaaS environments.

Responsibilities

• Collaborate with business stakeholders to gather and document requirements for SaaS solutions.
• Analyze business processes and identify opportunities for improvement through technology solutions.
• Support the evaluation, selection, and implementation of SaaS applications, including requirements definition, vendor assessment, and rollout planning. Work closely with the IT team to ensure that SaaS solutions are effectively integrated with existing systems.
• Work with the teams as assigned to ensure SaaS solutions comply with organizational standards related to data security, privacy, accessibility, and regulatory requirement
• Conduct market research to identify the best SaaS solutions that meet the company’s needs.
• Develop and maintain documentation for business processes, requirements, and SaaS solutions.
• Provide training and support to end-users on SaaS applications.
• Monitor the performance of SaaS solutions and recommend enhancements as needed.
• Stay up to date with the latest industry trends and technologies to ensure that we remain competitive.

Skills

SSO

REST APIs

Accessibility

Communication

Stakeholders

Problem Solving

Education

Bachelor's degree in Business Administration, Information Technology, or related field

Tools

SCIM

Job description

Golden Gate Regional Center is seeking an IT Business Analyst – SaaS Solutions for our San Francisco area office in a hybrid role. You will partner with stakeholders to translate business needs into technical SaaS requirements and ensure secure, scalable implementations.

The role requires 5+ years in IT with SaaS focus, knowledge of SaaS platforms, REST APIs, and SSO, plus experience in systems administration within SaaS environments.