Hybrid Reservations & Data Ops Specialist

FlyOver Iceland; Columbia Falls (MT); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Discounts on hotel stays

Access to wellness resources

Free attraction access

Job summary

FlyOver Iceland is looking for a Reservations Coordinator in Columbia Falls, MT. This role involves managing operational support in our contact centers and working with various booking systems to ensure services run smoothly.

The ideal candidate will have strong attention to detail, organizational skills, and a passion for the hospitality industry. Join us to help enhance guest experiences and support our team effectively.

Qualifications

• 2+ years of experience in hospitality, travel, guest service, reservations, or contact center environments.
• Solid understanding of how contact centers and reservation centers operate.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide day-to-day clerical and administrative support.
• Maintain, update, and organize operational documents and reports.
• Support data synchronization between systems and audits.

Skills

Attention to detail

Communication skills

Data management

Organizational skills

Problem solving

Tools

Maestro

Inntopia

Five9

Job description

FlyOver Iceland is looking for a Reservations Coordinator in Columbia Falls, MT. This role involves managing operational support in our contact centers and working with various booking systems to ensure services run smoothly.

The ideal candidate will have strong attention to detail, organizational skills, and a passion for the hospitality industry. Join us to help enhance guest experiences and support our team effectively.