Seasonal Reservations Agent – Glacier Park Experience

Glacier Park Collection; Columbia Falls (MT); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Free access to Pursuit attractions

Discounts on hotel stays and dining

Subsidized mental health resources

Job summary

Glacier Park Collection is hiring a Reservations Agent in Columbia Falls, Montana. This role requires handling inquiries through calls, emails, and chats while providing excellent customer service.

The ideal candidate has 1-2 years experience in a call center, strong communication skills, and the ability to upsell. The position starts on April 1 and ends on October 1, with a starting wage of $18.00 per hour.

Qualifications

• 1-2 years’ experience in a call centre environment is preferred.
• Proficient with computers and strong communication abilities.
• Previous experience in a sales environment and ability to upsell guests.

Responsibilities

• Handle phone, email, and chat inquiries.
• Qualify and upsell potential clients.
• Maintain accurate reservations in reservation system.

Skills

Customer service

Sales skills

Problem-solving

Fluent in English

Tools

Computer proficiency

Reservation systems (Maestro)

Job description

Glacier Park Collection is hiring a Reservations Agent in Columbia Falls, Montana. This role requires handling inquiries through calls, emails, and chats while providing excellent customer service.

The ideal candidate has 1-2 years experience in a call center, strong communication skills, and the ability to upsell. The position starts on April 1 and ends on October 1, with a starting wage of $18.00 per hour.