Hybrid-Remote Software Solutions Specialist

R.E. Darling Co., Inc.; Tucson (AZ); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Paid Time Off

401K with company match

9/80 Schedule (Off every other Friday)

NOI (Quarterly Profit sharing)

Job summary

R.E. Darling Co., Inc. seeks a Software Support Specialist to assess, down-select, implement and support company software.

The role emphasizes strong communication, organization, and cross-functional collaboration to prioritize, train and document software solutions. The position requires administering software users, upgrading systems, creating training materials, and acting as SME for designated software while providing prompt technical assistance and detailed ticket records.

Qualifications

• Bachelor's degree or higher in a software-related field.
• Minimum three years of experience in software systems, implementation, administration and support.
• Proficiency with Microsoft O365, MS Project and MS Visio.

Responsibilities

• Assess, down-select and implement company software systems.
• Administer users and security; upgrade software, databases and platforms.
• Provide software training and customer support; develop guides and training materials.

Skills

Software evaluation

System administration

Troubleshooting

SQL scripting

Vendor coordination

Education

Bachelor's degree in software engineering or related

Tools

Microsoft 365

MS Project

MS Visio

Job description

R.E. Darling Co., Inc. seeks a Software Support Specialist to assess, down-select, implement and support company software.

The role emphasizes strong communication, organization, and cross-functional collaboration to prioritize, train and document software solutions. The position requires administering software users, upgrading systems, creating training materials, and acting as SME for designated software while providing prompt technical assistance and detailed ticket records.