Hybrid Remote SaaS Integrations Engineer

Vydia Inc.; California; Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401(k) with employer match

Wellness programs

Job summary

Vydia Inc. is seeking an Integration Specialist to join our Tech Services team. You will own the technical delivery of our white-label platform, building tailored demo environments and connecting DSP supply chains to major services.

You will work closely with Tech Sales, Client Success, Creative Services, and Product Development to ensure go-live readiness and ongoing platform health for our clients.

Qualifications

• 2+ years in a client-facing technical role in SaaS or platforms.
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
• Strong knowledge of web technologies, RESTful APIs, webhooks, JSON, and XML.
• Experience with DNS management, SSL certificates, and domain configuration.
• Experience configuring multi-tenant, white-label SaaS environments.
• Familiarity with uptime and monitoring tools (Datadog, Pingdom, or UptimeRobot).
• Strong troubleshooting and attention to detail in data mapping and integrations.
• Clear communication and client relationship skills.

Responsibilities

• Configure sandbox demo accounts tailored to prospect brands, DSPs, and data needs.
• Convert sandbox environments into production-ready accounts with branding, domains, users, and rights data.
• Own launch readiness end-to-end: QA, data validation, and go-live.
• Set up and integrate delivery pipelines connecting client platforms to streaming and social services.
• Troubleshoot delivery rejections and ingestion errors with internal teams and DSPs.
• Collaborate with Creative Services on brand best practices and collect assets for customizations.
• Lead technical onboarding and manage client requests with discernment on what to solve vs escalate.
• Monitor white-label domains for uptime, performance, and SSL/DNS health.
• Serve as first line of technical support across platforms, domains, and integrations.
• Escalate complex issues to Product Development with context and reproduction steps.
• Provide feedback to Product to shape the white-label roadmap and create guides.
• Identify repeatable steps to speed deployments and standardize processes.

Skills

Client-facing experience

RESTful APIs

Webhooks

DNS management

SSL certificates

Multi-tenant SaaS

Troubleshooting

Education

Bachelor's degree in Computer Science or Engineering

Tools

Datadog

Pingdom

UptimeRobot

HubSpot

Jira

Asana

Trello

Job description

Vydia Inc. is seeking an Integration Specialist to join our Tech Services team. You will own the technical delivery of our white-label platform, building tailored demo environments and connecting DSP supply chains to major services.

You will work closely with Tech Sales, Client Success, Creative Services, and Product Development to ensure go-live readiness and ongoing platform health for our clients.