Hybrid Implementation & Configuration Specialist

DEALERLOGIX LLC; Milwaukee (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) with company match

Paid time off and holidays

Job summary

Vehlo seeks a Configuration Specialist to support Dealerlogix deployments and onboarding. You will coordinate with Product, Engineering, Sales, and Support to ensure smooth implementations and client satisfaction while maintaining detailed project plans and timelines.

The role emphasizes phone and interpersonal skills, Excel proficiency, and a proactive, organized approach in a remote/hybrid/office setting. Travel to Milwaukee office may be required, with duties evolving as needed.

Qualifications

• 0–2 years in a customer-facing role.
• Able to multitask effectively in a fast-paced environment.
• Strong communication with all levels.
• Proficient in Microsoft Office, especially Excel.
• Organized, proactive and adaptable to changing duties.
• Comfortable with remote, hybrid, or office-based work.

Responsibilities

• Foster a collaborative and customer-focused team culture and growth.
• Complete performance goals, provide regular feedback, lead capacity planning.
• Execute implementation methodologies and best practices for deployments.
• Oversee end-to-end implementation from onboarding to go-live.
• Coordinate with Product, Engineering, Sales, Dev Ops and Support teams.
• Serve as primary contact for key clients during implementation.
• Conduct regular check-ins, address challenges and provide support.
• Manage multiple implementation projects with timely delivery.
• Develop and maintain detailed project plans with timelines.
• Identify and mitigate risks to project success.
• Contribute to improving implementation processes using client feedback.
• Drive initiatives to enhance scalability, efficiency, and quality of services.
• Stay updated on industry trends and competitive offerings.

Skills

Phone & interpersonal skills

Multitasking

Independent & team work

Excel proficiency

Tools

Microsoft Excel

Job description

Vehlo seeks a Configuration Specialist to support Dealerlogix deployments and onboarding. You will coordinate with Product, Engineering, Sales, and Support to ensure smooth implementations and client satisfaction while maintaining detailed project plans and timelines.

The role emphasizes phone and interpersonal skills, Excel proficiency, and a proactive, organized approach in a remote/hybrid/office setting. Travel to Milwaukee office may be required, with duties evolving as needed.