Hybrid/Remote Consumer Loan Specialist

CCU Florida; Melbourne (FL); Hybrid; USD 24,000 - 27,000; Full time

Job summary

Community Credit Union of Florida is seeking a Consumer Loan Lender I to support members by coordinating inbound and outbound loan applications and guiding digital origination. This fast-paced role will require engaging customers, collecting information, and advancing applications toward underwriting while delivering friendly, consultative service.

The hybrid position offers in-office and remote work after an introductory period, with expectations to collaborate across channels and promote loan

Qualifications

• 1–2 years of experience in consumer lending or call center sales.
• Credit union experience preferred.
• Experience with loan origination systems and call center technology preferred.

Responsibilities

• Handle inbound loan inquiries via phone, online applications, email, and digital channels.
• Conduct outbound follow-up with members and applicants to gather information and encourage application completion.
• Generate consumer loan applications for auto, personal, credit card, and other consumer lending products.
• Participate in indirect lending workflows by receiving and engaging applications submitted through dealer partners.
• Promote cross-sell opportunities during member interactions.

Skills

Customer service

Communication

Sales skills

Call center

Loan origination

LOS

CRM systems

Tools

LOS

CRM systems

Job description

Community Credit Union of Florida is seeking a Consumer Loan Lender I to support members by coordinating inbound and outbound loan applications and guiding digital origination. This fast-paced role will require engaging customers, collecting information, and advancing applications toward underwriting while delivering friendly, consultative service.

The hybrid position offers in-office and remote work after an introductory period, with expectations to collaborate across channels and promote loan