Hybrid Property Claims Adjuster Trainee - In Office

Allstate Corporation; Frederick (MD); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Benefits from day 1

Licensing sign-on bonus

Job summary

Allstate is hiring an Inside Property Adjuster (Trainee) in Frederick, MD for an in-office/hybrid role. You will inspect damages virtually, evaluate coverage, and help settle water loss claims using Xactimate and ClaimsX Video Collaboration.

You will interact with customers, contractors, and vendors, communicating clearly by phone, email, and text. Training is provided to build a strong foundation in claims handling and policy interpretation.

Qualifications

• 1+ years of customer service experience required.
• Previous industry experience preferred.
• Proficiency in Xactimate and other software for virtual assessments preferred.
• Ability to assess property damages and determine claim coverage.
• Excellent negotiation and communication skills.
• Work independently in a virtual environment.
• Residency within the posted location is mandatory.

Responsibilities

• Inspect damages virtually and investigate coverage for claims.
• Prepare estimates and settle claims promptly and accurately.
• Interact with customers, contractors, and vendors via calls, email, and text.
• Negotiate settlements in line with policy and procedures.
• Maintain thorough documentation in the claims system.

Skills

Customer service

Negotiation

Communication

Attention to detail

Tools

Xactimate

ClaimsX Video

Job description

Allstate is hiring an Inside Property Adjuster (Trainee) in Frederick, MD for an in-office/hybrid role. You will inspect damages virtually, evaluate coverage, and help settle water loss claims using Xactimate and ClaimsX Video Collaboration.

You will interact with customers, contractors, and vendors, communicating clearly by phone, email, and text. Training is provided to build a strong foundation in claims handling and policy interpretation.