Hybrid Property Claims Adjuster – Water Loss Specialist

Allstate Insurance Co.; Denver (CO); Híbrido; USD 48.000 - 70.000; Jornada completa

Descripción de la vacante

Allstate in Denver is seeking a Moderate Inside Property Adjuster trainee. The role blends in-office training with a hybrid work schedule, focusing on water-loss claims and prompt, fair settlements.

You will inspect damages virtually, gather coverage information, and communicate with customers, contractors, and vendors using Xactimate and ClaimsX Video Collaboration. Prior customer service and the ability to work independently are valued.

Formación

• 1+ years of previous customer service experience required.
• Previous industry experience is highly desired.
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
• Ability to assess property damages and accurately determine claim coverage.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in a virtual work environment.
• Detail-oriented and organized, with a focus on delivering high‑quality and efficient claim resolutions.

Responsabilidades

• The Customer Service Expert – care, empower, restore customers in each property claim.
• The Investigator – independently investigate property claims and determine coverage.
• The Effective Communicator – use calls, email, and video chat to guide customers.
• The Negotiator – evaluate and negotiate settlements with customers and vendors.
• The Problem Solver – use tools and systems to complete claims swiftly and accurately.
• The Recorder – document work clearly in the claims system and ensure accuracy.

Conocimientos

Customer Service

Negotiation

Communication

Time Management

Critical Thinking

Herramientas

Xactimate

ClaimsX Video Collaboration

Descripción del empleo

Allstate in Denver is seeking a Moderate Inside Property Adjuster trainee. The role blends in-office training with a hybrid work schedule, focusing on water-loss claims and prompt, fair settlements.

You will inspect damages virtually, gather coverage information, and communicate with customers, contractors, and vendors using Xactimate and ClaimsX Video Collaboration. Prior customer service and the ability to work independently are valued.