Hybrid Trainee: Property Claims Adjuster

Allstate; Boise (ID); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Allstate in Boise, Idaho, seeks an Inside Property Adjuster Trainee for an in-office hybrid role. The position trains on-site for the initial period, with hybrid work thereafter, involving virtual damage inspections, coverage review, and claim settlements.

Responsibilities include communicating with customers, contractors, and vendors through Xactimate and video tools, focusing on water losses, and documenting every step in the claims system. Training and licensing requirements may apply.

Qualifications

• 1+ years of previous customer service experience required.
• Proficiency with Xactimate and virtual assessments preferred.
• Ability to assess property damages and determine claim coverage.
• Excellent negotiation and communication skills for remote interactions.
• Ability to work independently and manage time in a virtual environment.
• Detail-oriented and organized with focus on quality claim resolutions.

Responsibilities

• Provide exceptional service to policyholders and handle claims in a fast, fair manner.
• Virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly.
• Interact with customers, contractors, and vendors via multiple platforms (Xactimate, ClaimsX Video).
• Focus on water-loss claims to ensure high-quality resolutions.
• Maintain accurate documentation in the claims system as work progresses.

Skills

Customer Service

Investigation

Communication

Negotiation

Problem Solving

Documentation

Tools

Xactimate

Video Collaboration

Job description

Allstate in Boise, Idaho, seeks an Inside Property Adjuster Trainee for an in-office hybrid role. The position trains on-site for the initial period, with hybrid work thereafter, involving virtual damage inspections, coverage review, and claim settlements.

Responsibilities include communicating with customers, contractors, and vendors through Xactimate and video tools, focusing on water losses, and documenting every step in the claims system. Training and licensing requirements may apply.