Hybrid Property Claims Adjuster (In-Office/Remote)

Allstate Insurance Co.; Maryland; Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Licensing Sign-on Bonus

Connectivity reimbursement

Job summary

Allstate Corporation is seeking an in-office Inside Property Adjuster in Frederick, MD. You will handle property claims with empathy, investigate damages, and communicate clearly with customers to reach fair settlements.

Requirements include 1+ year of customer service experience, familiarity with Xactimate, and the ability to work on-site with occasional licensing requirements. A licensing sign-on bonus may be available.

Qualifications

• 1+ years of previous customer service experience required.
• Previous industry experience is highly desired.
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
• Ability to assess property damages and accurately determine claim coverage.
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
• Ability to work independently and manage time efficiently in a virtual work environment.
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
• Residency within the posted location is mandatory for this role.

Responsibilities

• Provide empathetic customer service and guide customers through the claims process.
• Investigate property claims by reviewing damage and policy coverage.
• Communicate with customers via phone, email, and video to explain steps and updates.
• Negotiate settlements with customers, vendors, and third parties.

Skills

Customer service expert

Investigator

Effective communicator

Negotiator

Problem solver

Recorder

Xactimate

Tools

Xactimate

Job description

Allstate Corporation is seeking an in-office Inside Property Adjuster in Frederick, MD. You will handle property claims with empathy, investigate damages, and communicate clearly with customers to reach fair settlements.

Requirements include 1+ year of customer service experience, familiarity with Xactimate, and the ability to work on-site with occasional licensing requirements. A licensing sign-on bonus may be available.