Hybrid Property Claims Adjuster - Water Loss Focus

Allstate; Maryland; On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Licensing sign-on bonus

Benefits from Day 1

Training programs

Flexible scheduling

Job summary

Allstate is hiring an Inside Property Adjuster in Frederick, MD. The role centers on virtual inspections, assessing water-related damages, and guiding claims to fair settlements while coordinating with customers and vendors. Training and ongoing development accompany a comprehensive benefits package.

The position is in-office with a schedule that includes some home-based Saturdays and a focus on accurate documentation and policy interpretation to ensure rapid, fair resolutions.

Qualifications

• 1+ years of customer service experience required.
• Experience with Xactimate and related software preferred.
• Ability to assess property damages and determine claim coverage.
• Strong negotiation and communication skills for remote interactions.
• Ability to work independently in a virtual environment.
• Residency within Frederick, MD area is required.

Responsibilities

• Virtually inspect damages and investigate coverage for property claims.
• Prepare estimates and settle claims promptly and accurately.
• Communicate with customers, contractors and vendors via multiple channels.
• Negotiate settlements in accordance with policy and procedures.
• Document actions clearly in the claims system and maintain records.

Skills

Customer service

Investigation

Communication

Negotiation

Problem solving

Documentation

Tools

Xactimate

ClaimsX Video Collaboration

Claims system

Job description

Allstate is hiring an Inside Property Adjuster in Frederick, MD. The role centers on virtual inspections, assessing water-related damages, and guiding claims to fair settlements while coordinating with customers and vendors. Training and ongoing development accompany a comprehensive benefits package.

The position is in-office with a schedule that includes some home-based Saturdays and a focus on accurate documentation and policy interpretation to ensure rapid, fair resolutions.