Hybrid Inside Property Adjuster: Water Loss Specialist

Allstate; Hudson (OH); Presencial; USD 30 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Licensing sign-on bonus

401K / Pension

Education reimbursement

Connectivity reimbursement for home/ON

Resumo da oferta

Allstate is seeking an Inside Property Adjuster to virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly. You will engage customers, contractors, and vendors via Xactimate and ClaimsX Video Collaboration across calls, email, and text.

The role emphasizes water losses and requires empathy, clear communication, and independent work in a hybrid work setup. Participants will receive comprehensive training and licensing guidance.

Qualificações

• 1+ years of customer service experience.
• Excellent organization skills.
• Ability to multi-task.
• Strong negotiation and communication skills for remote interaction.
• Ability to work independently in office and virtual environments.
• Detail-oriented with focus on quality claim resolutions.

Responsabilidades

• Provide virtual property claim inspections and investigate coverage.
• Prepare estimates and settle claims promptly and accurately.
• Communicate with customers, contractors, and vendors via calls, email, and text.
• Focus on water losses and ensure high quality customer support.
• Use multiple tools and systems to document and process claims.

Conhecimentos

Active Listening

Communication

Critical Thinking

Customer Service

Empathy

Multitasking

Organizing

Teamwork

Time Management

Working Independently

Ferramentas

Xactimate

ClaimsX Video Collaboration

Descrição da oferta de emprego

Allstate is seeking an Inside Property Adjuster to virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly. You will engage customers, contractors, and vendors via Xactimate and ClaimsX Video Collaboration across calls, email, and text.

The role emphasizes water losses and requires empathy, clear communication, and independent work in a hybrid work setup. Participants will receive comprehensive training and licensing guidance.