Hybrid Process & Risk Improvement Leader

Capital One; Plano (TX); Híbrido; USD 122 000 - 139 000; Tempo integral

Resumo da oferta

Capital One is seeking a Manager, Process Management in Plano, TX, to lead process improvement and risk assurance initiatives across operational teams. This hybrid role emphasizes cross-functional collaboration, data-driven insights, and scalable technology-enabled solutions.

You will partner with leaders to translate business needs into practical processes, dashboards, and AI-enabled capabilities, guiding adoption and ensuring sustainable governance in a dynamic environment.

Qualificações

• Bachelor’s Degree or Military Experience required.
• 3+ years in Process Management / Risk-related fields.
• 2+ years in Project Management.
• Experience with digital, analytical, or AI-enabled tools.

Responsabilidades

• Lead complex operational initiatives spanning process improvement and risk assurance.
• Partner with operational and testing teams to translate insights into actions.
• Use data to identify trends, root causes, and systemic risks.
• Support assurance reviews and governance of analytics and dashboards.
• Collaborate across Process Management, Project Management, Data Analytics, Technology, Product, Risk and Operations.

Conhecimentos

Process Management

Risk Management

Business Analysis

Internal Audit

Compliance Testing

Quality Assurance

Project Management

Analytical Thinking

Formação académica

Bachelor’s Degree or Military Experience

Ferramentas

AI-enabled Tools

Digital Tools

Descrição da oferta de emprego

Capital One is seeking a Manager, Process Management in Plano, TX, to lead process improvement and risk assurance initiatives across operational teams. This hybrid role emphasizes cross-functional collaboration, data-driven insights, and scalable technology-enabled solutions.

You will partner with leaders to translate business needs into practical processes, dashboards, and AI-enabled capabilities, guiding adoption and ensuring sustainable governance in a dynamic environment.