Hybrid Pharmacy Refill Technician – Patient Care

Shieldshealthsolutions; Ocean Springs (MS); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid time off

Paid parental leave

Short-term disability

Professional development

Job summary

Shields Health Solutions seeks a Pharmacy Refill Technician to support the pharmacy team in accurate filling and timely delivery of specialty medications. You’ll assist patients through refills, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

Hybrid schedule: Remote Monday & Friday, Onsite Tuesday-Thursday, 8:00AM - 4:30PM CST. Requires Mississippi Pharmacy Technician registration and 2+ years’ experience.

Qualifications

• State-registered Mississippi Pharmacy Technician.
• 2+ years of experience as a pharmacy technician.
• Strong communication, organization, and tech skills.
• Empathy, integrity, and a team-first mindset.

Responsibilities

• Provide compassionate, knowledgeable assistance to patients, providers, and staff.
• Make outbound refill calls and process requests promptly.
• Answer and triage incoming pharmacy calls.
• Clarify prescription orders with pharmacists or clinicians.
• Coordinate medication refills and complete accurate data entry.
• Assist with claim adjudication and troubleshoot rejected claims.

Skills

Communication

Organization

Tech skills

Education

State-registered Pharmacy Technician (Mississippi)

Tools

Microsoft Office

Job description

Shields Health Solutions seeks a Pharmacy Refill Technician to support the pharmacy team in accurate filling and timely delivery of specialty medications. You’ll assist patients through refills, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

Hybrid schedule: Remote Monday & Friday, Onsite Tuesday-Thursday, 8:00AM - 4:30PM CST. Requires Mississippi Pharmacy Technician registration and 2+ years’ experience.