Hybrid Payroll & HR Tech Support Specialist

Commonwealth Payroll & HR; Marblehead (MA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

401(k) with company match

Paid time off and company-paid holidays

Ongoing training and career development

Job summary

A leading payroll and HR technology firm in Marblehead is seeking a Customer Service and Support Specialist to assist clients with payroll and HR needs. This hybrid role entails resolving inquiries, providing training on systems like isolved, and enhancing client experience. Ideal candidates are detail-oriented, tech-savvy, and possess strong communication skills. The company offers a competitive salary, comprehensive benefits, and a supportive culture.

Qualifications

• Experience in payroll, tax, or HR systems preferred.
• Strong attention to detail and communication skills.
• Ability to manage multiple priorities effectively.

Responsibilities

• Support clients with payroll, tax, and benefits.
• Troubleshoot issues and ensure data accuracy.
• Provide training on the platform to users.

Skills

Attention to detail

Clear communication skills

Customer-first mindset

Ability to manage multiple priorities

Tools

Salesforce

isolved

Job description

A leading payroll and HR technology firm in Marblehead is seeking a Customer Service and Support Specialist to assist clients with payroll and HR needs. This hybrid role entails resolving inquiries, providing training on systems like isolved, and enhancing client experience. Ideal candidates are detail-oriented, tech-savvy, and possess strong communication skills. The company offers a competitive salary, comprehensive benefits, and a supportive culture.