Hybrid Payment Systems Specialist — Secure Transactions

Arbor Financial Credit Union; Michigan; Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Hybrid work schedule

Paid time off: vacation, personal, and

Disability coverage

Tuition reimbursement

401(k) with match and profit sharing

Health, dental, and vision insurance

Job summary

Arbor Financial Credit Union is seeking a Payment Systems Specialist to ensure accurate and secure member payments and transactions. You will support electronic payments, card services, and resolving transaction issues, while collaborating with teams across the credit union.

The role offers a hybrid schedule in Kalamazoo, MI and opportunities for advancement within the payments platform and related departments. Strong communication and multitasking are essential.

Qualifications

• High school diploma or equivalent.
• Financial services industry experience is preferred.
• Strong computer and application skills.
• Excellent oral and written communication abilities.
• Ability to organize, prioritize and manage multiple tasks.
• Ability to collaborate and maintain effective team relationships.
• Professional conduct and appearance.

Responsibilities

• Process, balance, and reconcile payment system transactions and accounts.
• Support payment services operations including electronic payments and card services.
• Investigate and resolve transaction exceptions, disputes, and account issues.
• Monitor payment activity for potential fraud and risk.
• Provide guidance to members and partners on payment-related services.
• Maintain accurate records, GL activity, and vendor communications.

Skills

Strong communication

Multitasking

Team collaboration

Education

High school diploma

College degree (preferred)

Tools

Microsoft Office

Accounting software

Job description

Arbor Financial Credit Union is seeking a Payment Systems Specialist to ensure accurate and secure member payments and transactions. You will support electronic payments, card services, and resolving transaction issues, while collaborating with teams across the credit union.

The role offers a hybrid schedule in Kalamazoo, MI and opportunities for advancement within the payments platform and related departments. Strong communication and multitasking are essential.