Hybrid Patient Services & Rehab Support Specialist

SportsCare PT; Northern (KY); Hybrid; USD 25,000 - 34,000; Part time

Job summary

SportsCare PT in Mountain Lakes, NJ is seeking a Part-Time Patient Services & Rehabilitation Support Specialist to join as a hybrid role spanning Front Desk and Aide responsibilities. You will greet patients, schedule appointments, manage insurance authorizations, and assist therapists with patient flow.

The role emphasizes strong communication, multitasking, and a patient-centered approach in a fast-paced clinical setting.

Qualifications

• Interest in physical therapy, healthcare, or patient care.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset.
• Previous customer service or healthcare experience is a plus.
• Knowledge of medical insurance terminology/language.
• Detail-oriented and highly organized.

Responsibilities

• Greet patients and create a warm, welcoming environment.
• Schedule, confirm, and manage patient appointments efficiently.
• Manage insurance authorizations and collect co-pays.
• Answer phone calls and respond to patient inquiries professionally.
• Maintain accurate patient records and documentation.
• Communicate effectively with clinical staff to ensure administrative requirements are met.
• Support front desk workflow and daily operations.
• Assist therapists with patient flow and treatment setup.

Skills

Customer service

Healthcare awareness

Communication

Multitasking

EMR experience

Scheduling software

Microsoft Office

Tools

EMR software

Scheduling software

Prompt

Outlook

Teams

Excel

Word

Job description

SportsCare PT in Mountain Lakes, NJ is seeking a Part-Time Patient Services & Rehabilitation Support Specialist to join as a hybrid role spanning Front Desk and Aide responsibilities. You will greet patients, schedule appointments, manage insurance authorizations, and assist therapists with patient flow.

The role emphasizes strong communication, multitasking, and a patient-centered approach in a fast-paced clinical setting.