Hybrid Patient Service Coordinator — Front Desk & Care

So Others Might Eat/ SOME; Washington (District of Columbia); Hybrid; USD 27,000 - 29,000; Full time

Benefits offered by this job

401(k) with employer match

Paid leave and holidays

Commuter benefits

Tuition assistance

Professional development opportunities

Job summary

SOME (So Others Might Eat) in Washington, DC, seeks a Patient Service Coordinator to manage front desk operations for Behavioral Health Services. You will greet clients, verify insurance, schedule, and route inquiries, ensuring a welcoming and efficient client experience.

The role supports the clinical team, with a grant-funded 1-year term. Flexibility includes a hybrid schedule and strong emphasis on accurate data entry and HIPAA compliance.

Qualifications

• HS/GED; 1-3 yrs administrative experience in a Primary Care or Acute Care office.
• Preferred: HS/GED; 3+ years administrative experience in a Primary Care or Acute Care office; experience with EMR.

Responsibilities

• Greet clients and visitors, identify needs and provide initial direction.
• Check in walk-in and appointment clients and complete registration.
• Collect demographic and health insurance information and enter data into EMR.
• Verify medical insurance and label on program client list.
• Schedule client appointments within program and psychiatry as needed.
• Answer phone lines and direct calls; send transportation links.
• Assist with DocuSign requests and reschedule missed appointments.
• Maintain HIPAA-compliant flow in waiting areas and front desk.

Skills

Customer service

Administrative tasks

Data entry

MS Office

Telephone etiquette

HIPAA compliance

Scheduling

Education

HS/GED

Tools

Electronic Health Records (EMR)

Job description

SOME (So Others Might Eat) in Washington, DC, seeks a Patient Service Coordinator to manage front desk operations for Behavioral Health Services. You will greet clients, verify insurance, schedule, and route inquiries, ensuring a welcoming and efficient client experience.

The role supports the clinical team, with a grant-funded 1-year term. Flexibility includes a hybrid schedule and strong emphasis on accurate data entry and HIPAA compliance.