Care Coordinator

Better Morning, Inc.; Ashburn (VA); On-site; USD 30,307 - 34,440; Full time

Job summary

Better Morning, Inc. is seeking a Care Coordinator for its behavioral health practice. The role involves greeting clients, scheduling appointments, answering phones, checking insurance benefits, and obtaining prior-authorizations, with duties expanding as needed.

Prior medical office experience and strong professional communication are required. You will perform billing-related tasks, chart management, and various clerical duties, collaborating with psychiatrists and staff to ensure smooth

Qualifications

• Education: BS/BA in Social Science Field or related fields
• Experience: Customer service: 1 year (Preferred)

Responsibilities

• Greet clients and schedule appointments.
• Answer phones and check insurance benefits via phone or online.
• Obtain prior-authorizations.
• Collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management.
• Work closely with clinicians and complete related duties as assigned.
• Review clinician availability for weekly scheduling and tele counseling.

Job description

Job Description

Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.

Responsibilities

• Work closely with Psychiatrist
• Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations.
• Run the case load report
• Complete consumer surveys
• Make reminder calls for assessors, psychiatrist, NP, therapists
• Document the reminder calls
• Schedule consumer for intake
• Create consumers profile in credible
• Prior medical billing experience required to perform obtain prior-authorizations
• Check the voice messages, save or delete as needed
• Review each clinician’s availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers
• Review the no show report, call and reschedule
• Other related duties as assigned

Qualifications

Education: BS/BA in Social Science Field or related fields

Experience: Customer service: 1 year (Preferred)

Number of Position: 4 Positions

Ability to commute/relocate:

• Washington DC- Reliably commute or willing to relocate (Required)

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Compensation:

$22-$22