Hybrid Patient Financial Advocate: Billing & Insurance Help

Automatic Data Processing, Inc.; Tulsa (OK); Híbrido; USD 19.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Life Insurance

PTO

Holiday Pay

401k

Short/Long Term Disability

Monthly Bonus Opportunities

Resumo da vaga

FMS, Inc. in Tulsa, OK is seeking a Patient Financial Services Representative to manage patient billing inquiries, insurance questions, and service-related concerns. You will negotiate payment plans and coordinate with providers to resolve balances while protecting patient information.

This role offers hybrid work after on-site training, a 40-hour week, and benefits including medical, life insurance, PTO, and a 401k. Strong communication and healthcare billing knowledge are valued.

Qualificações

• Experience in healthcare billing, collections, or customer service.
• Knowledge of HIPAA and FDCPA regulations preferred.
• Strong communication and negotiation skills.
• Ability to manage multiple tasks and prioritize inquiries.

Responsabilidades

• Payment resolution: negotiate and resolve outstanding balances with flexible payment options.
• Patient interaction: handle billing inquiries via phone or email, document and route concerns.
• Insurance assistance: explain benefits to patients.
• Service-related issues: route to clinical or billing teams for resolution.
• Documentation & compliance: maintain HIPAA-compliant records of interactions and agreements.
• Customer service excellence: provide empathetic, high-quality service.

Conhecimentos

Communication skills

Negotiation

Healthcare billing

Customer service

Descrição da vaga

FMS, Inc. in Tulsa, OK is seeking a Patient Financial Services Representative to manage patient billing inquiries, insurance questions, and service-related concerns. You will negotiate payment plans and coordinate with providers to resolve balances while protecting patient information.

This role offers hybrid work after on-site training, a 40-hour week, and benefits including medical, life insurance, PTO, and a 401k. Strong communication and healthcare billing knowledge are valued.