Patient Billing Champion – Hybrid Role

MemorialCare Health System; Colonia Juarez (CA); Hybrid; USD 33,000 - 45,000; Full time

Job summary

MemorialCare Health System in Fountain Valley seeks a Patient Billing Advocate to support the Physician Billing - Svc Staff department. This full-time, day-shift role offers hybrid work arrangements and a competitive hourly pay range.

The Patient Billing Advocate addresses out-of-pocket costs, resolves payer inquiries, and closes the loop on patient questions while maintaining HIPAA compliance and professional service.

Qualifications

• Minimum 2 years’ experience in patient account billing and collections.
• 2 years of payer billing and California state requirements preferred.
• Strong computer skills and ability to learn new applications.

Responsibilities

• Demonstrate strong verbal and written communication skills.
• Provide professional and courteous service to all customers.
• Maintain clean, well-organized, properly stocked and secure working area.
• Maintain complete patient/employer confidentiality per company and HIPAA requirements.
• Perform job functions in accordance with current departmental and company Standards, Polices and Procedures.
• Attend and participate in mandatory meetings.
• Accommodate changes in workload within the department.
• Inform leadership when problems may interfere with work being completed on time.
• Use initiative to resolve problems with appropriate action and follow through.
• Remain informed of MCMF and private practice financial assistance programs.

Skills

Verbal communication

Written communication

Problem-solving

Attention to detail

Medical terminology

ICD9 coding

Typing 40 WPM

10-key by touch

Education

High school diploma or equivalent

Medical Billing course completion

Tools

HIPAA compliance

Medical billing software

Electronic health records

Job description

MemorialCare Health System in Fountain Valley seeks a Patient Billing Advocate to support the Physician Billing - Svc Staff department. This full-time, day-shift role offers hybrid work arrangements and a competitive hourly pay range.

The Patient Billing Advocate addresses out-of-pocket costs, resolves payer inquiries, and closes the loop on patient questions while maintaining HIPAA compliance and professional service.