Hybrid Patient Access & Scheduling Specialist

Socket.dev; Iowa (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Socket.dev seeks a Patient Access Specialist to schedule patient appointments for multiple outpatient clinics, ensuring correct visit types, providers, dates, and times align with care plans. The role maximizes efficiency by coordinating preparatory tests and obtaining records, and informs patients of visit instructions.

The position supports hybrid work within Iowa and requires workflow adherence to ensure financial clearance for visits.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 6 months to 1 year of administrative experience.
• Excellent written and verbal communication skills.
• Proficiency with spreadsheet and database software.
• Experience with hospital or ambulatory clinic operations is desirable.
• Experience scheduling in outpatient clinics is desirable.

Responsibilities

• Anticipates patient needs and serves as a patient advocate.
• Assists and resolves scheduling issues.
• Uses independent judgement for requests outside scheduling scope.
• Upholds department standards, quality, and professionalism.
• Mentors, coaches, and serves as a service excellence ambassador.
• May attend meetings and perform other duties as assigned.

Skills

Written communication

Verbal communication

Administrative experience

Education

Bachelor's degree or equivalent

Tools

Epic system

Job description

Socket.dev seeks a Patient Access Specialist to schedule patient appointments for multiple outpatient clinics, ensuring correct visit types, providers, dates, and times align with care plans. The role maximizes efficiency by coordinating preparatory tests and obtaining records, and informs patients of visit instructions.

The position supports hybrid work within Iowa and requires workflow adherence to ensure financial clearance for visits.