Hybrid Operations Supervisor: Data & Print Services

Department of Marine Resources; Augusta (ME); Hybrid; USD 66,000 - 93,000; Full time

Job summary

The Department of Administrative and Financial Services Office of Information Technology seeks an experienced Supervisor, Data Operations in Augusta. This role provides day-to-day leadership across High-Speed Print, Inventory and Purchasing, and the Copy Center, coordinating staffing, schedules, and service quality.

Leading a small team, you will manage production priorities, vendor relations, and operational controls while promoting continuous improvement and adherence to CARE values in a

Qualifications

• Experience leading cross‑functional teams and service delivery.
• Strong background in supervision, coaching, and performance management.
• Ability to plan staffing, inventory, and purchasing workflows.

Responsibilities

• Supervision, coaching, performance management, training, and work coordination for six employees across three service areas.
• Dedicated day-to-day leadership for High-Speed Print, including staffing, scheduling, production priorities, deadlines, quality, and service continuity.
• Inventory control, technology purchasing, billing, recordkeeping, vendor coordination, and related operational controls.
• Copy Center service delivery, workload coordination, equipment use, customer service, and continuous improvement.
• Cross-training and backup coverage to reduce single points of failure and strengthen operational resilience.
• Development and maintenance of operating procedures, training materials, service measures, and management reporting.
• Coordination with MaineIT teams, State agencies, customers, and vendors to resolve issues and meet service commitments.

Skills

Leadership

Supervisory

Operations management

Inventory control

Scheduling

Process improvement

Customer service

Job description

The Department of Administrative and Financial Services Office of Information Technology seeks an experienced Supervisor, Data Operations in Augusta. This role provides day-to-day leadership across High-Speed Print, Inventory and Purchasing, and the Copy Center, coordinating staffing, schedules, and service quality.

Leading a small team, you will manage production priorities, vendor relations, and operational controls while promoting continuous improvement and adherence to CARE values in a