Operations Supervisor: Data, Print & Inventory (Hybrid)

Department of Administrative and Financial Services; United States; Hybrid; USD 66,000 - 93,000; Full time

Benefits offered by this job

Health Insurance Coverage

Retirement Plan

Paid holidays

Vacation leave

Parental leave

Job summary

Office of Information Technology in Augusta, Maine seeks a Supervisor, Data Operations to oversee High-Speed Print, Inventory and Purchasing, and the Copy Center. You will lead six staff across two Augusta locations with day-to-day management and process improvements.

The role requires strong leadership, organizational and communication skills, and experience coordinating staffing, schedules, and vendor relations. Hybrid work offered with on-site presence required.

Qualifications

• Ten years education and experience to include at least one year supervisory experience.
• Experience with multiprocessing systems, data communications, and computer support operations.
• Ability to learn High-Speed Print equipment and provide hands-on coverage when necessary.

Responsibilities

• Supervision, coaching, performance management, training, and work coordination for six employees across three service areas.
• Dedicated day-to-day leadership for High-Speed Print, including staffing, scheduling, production priorities, deadlines, quality, and service continuity.
• Inventory control, technology purchasing, billing, recordkeeping, vendor coordination, and related operational controls.
• Copy Center service delivery, workload coordination, equipment use, customer needs, and process improvements.
• Cross-training and backup coverage to reduce single points of failure and strengthen resilience.
• Development and maintenance of operating procedures, training materials, service measures, and management reporting.
• Coordination with MaineIT teams, State agencies, customers, and vendors to resolve issues and meet service commitments.

Skills

Supervisory leadership

Data operations

Inventory control

Staff scheduling

Vendor coordination

Customer service

Analytical skills

Communication skills

Job description

Office of Information Technology in Augusta, Maine seeks a Supervisor, Data Operations to oversee High-Speed Print, Inventory and Purchasing, and the Copy Center. You will lead six staff across two Augusta locations with day-to-day management and process improvements.

The role requires strong leadership, organizational and communication skills, and experience coordinating staffing, schedules, and vendor relations. Hybrid work offered with on-site presence required.