Senior Print Systems Operator

NYC Department of Social Services; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

NYC Department of Social Services seeks a Computer Associate (Operations) II to function as a Senior Operator within General Support Services. The position focuses on managing the print pool, coordinating print operations across mainframes and multi- platform environments, and supervising junior staff.

Responsibilities include ensuring timely printing of benefits notices, supervising equipment uptime, and monitoring system operations to ensure all jobs start on schedule.

Qualifications

• Certificate from an accredited technical school (approx. 675 hours) in computer operations and two years of related experience.
• Bachelor's degree plus three years of relevant experience as described above.
• High school diploma and four years of relevant experience as described above.

Responsibilities

• Manage printing of negotiable documents in the Print Pool to ensure no interruption of Public Assistance benefits.
• Print notices (Food Stamps, HEAP, Fair Hearing, etc.) for HRA client population.
• Oversee maintenance of multiple printers in the print pool (list of printers) and ensure uptime.
• Supervise Level I operators in Print Pool; schedule production across Unisys Mainframe, IBM Mainframe, Sun and Windows environments.
• Monitor operation of computer systems via CRT consoles; ensure jobs start as scheduled and input files mounted.

Skills

NearStar Datasever Manager

Print controllers

Print equipment operation

Lifting 25 lbs

Education

Technical school certificate (675 hours) in computer operations

Bachelor's degree

High school diploma or equivalent

Job description

NYC Department of Social Services seeks a Computer Associate (Operations) II to function as a Senior Operator within General Support Services. The position focuses on managing the print pool, coordinating print operations across mainframes and multi- platform environments, and supervising junior staff.

Responsibilities include ensuring timely printing of benefits notices, supervising equipment uptime, and monitoring system operations to ensure all jobs start on schedule.