Hybrid Operations Specialist - Post-Acute Care Admin

Mass General Brigham; Somerville (MA); Hybrid; USD 53,000 - 76,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Mass General Brigham is seeking an administrative/support professional to help manage Post Acute Care operations across inpatient and ambulatory settings. The role focuses on improving processes, coordinating with departments and facilities, and producing dashboards and reports to drive operational decisions.

Requirements include a Bachelor's degree in a related field and 2+ years in admin/ops, with healthcare experience preferred.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration or related field.
• 2+ years of experience in an administrative or operational support role.
• 1+ years of experience in a healthcare setting strongly preferred.

Responsibilities

• Coordinate and support administrative operations to ensure efficient workflow.
• Assist in development and implementation of Post Acute Care Management process improvements to enhance operational efficiency.
• Collaborate with different departments and skilled nursing facilities to resolve operational issues and ensure alignment with organizational goals.
• Prepare dashboards, reports and documentation to support decision-making and track operational performance.
• Maintain records and ensure compliance with hospital policies and regulatory requirements.
• Provide administrative support for special projects, including research, data collection, and project coordination.
• Communicate effectively with staff and stakeholders to ensure smooth operation of hospital services.
• Monitor and manage office supplies, equipment, and other resources to support daily operations.
• Assist in onboarding and training of new staff to ensure smooth integration into the organization.

Skills

Organizational skills

Analytical skills

Communication skills

Problem solving

Education

Bachelor's Degree in Business Administration, Healthcare Administration or related field

Tools

Epic

Microsoft Office

Tableau

Job description

Mass General Brigham is seeking an administrative/support professional to help manage Post Acute Care operations across inpatient and ambulatory settings. The role focuses on improving processes, coordinating with departments and facilities, and producing dashboards and reports to drive operational decisions.

Requirements include a Bachelor's degree in a related field and 2+ years in admin/ops, with healthcare experience preferred.