Healthcare Administrative Operations Leader

Partner's Healthcare; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking an administrative services manager to oversee daily operations across departments, ensuring smooth workflows and policy compliance. The role involves coordinating with department heads, supervising staff, and supporting senior leadership with reports and communications.

The ideal candidate has a Bachelor's degree in business or healthcare administration and 5–7 years of administrative management experience within healthcare, including supervisory responsibilities.

Qualifications

• Bachelor’s degree in business administration, healthcare administration, or related field.
• 5–7 years of administrative management or office administration, preferably in healthcare.
• 2–3 years supervisory or leadership experience.
• Strong organizational and time management skills.

Responsibilities

• Manage daily administrative operations, scheduling, correspondence, and office logistics.
• Coordinate with department heads to align administrative support with needs.
• Monitor and improve office workflows to increase efficiency.
• Ensure compliance with hospital policies and regulatory requirements.
• Oversee budgeting for office supplies and administrative resources.
• Supervise and train administrative staff, managing performance.
• Assist in preparing reports and presentations for senior leadership.
• Act as liaison between the administrative team and hospital leadership.

Skills

Organizational skills

Communication skills

Office software

Task prioritization

Team mentoring

Education

Bachelor's degree in Business Administration

Bachelor's degree in Healthcare Administration

Bachelor's degree in related field

Master's degree preferred

Tools

NIH pre/post-award administration

Job description

Mass General Brigham is seeking an administrative services manager to oversee daily operations across departments, ensuring smooth workflows and policy compliance. The role involves coordinating with department heads, supervising staff, and supporting senior leadership with reports and communications.

The ideal candidate has a Bachelor's degree in business or healthcare administration and 5–7 years of administrative management experience within healthcare, including supervisory responsibilities.