Hybrid Operations Manager - Remote/Flexible, Data & Admin

Gather DC; Washington, Northern (District of Columbia, KY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Health insurance

Paid holidays and parental leave

Professional development investment

Job summary

imadi is seeking an Operations Manager in the Washington, DC area to serve as the operational heartbeat, ensuring our team has the systems, support, and structure needed to serve families with excellence.

This full-time, 40-hour role blends in-person and remote work with flexible scheduling; responsibilities include data management, bookkeeping, payroll, and coordinating family support services. A proactive communicator will thrive here.

Qualifications

• The Operations Manager is the operational heartbeat of imadi, ensuring the team has the systems, support, and structure needed to serve families with excellence.

Responsibilities

• Data Management, including: Management of client, donor, and volunteer records
• Create and maintain event registration pages
• Financial & Administrative Operations, including: Oversee bookkeeping, payroll, organizational credit card expenses, and expense-tracking systems through QuickBooks Online.
• Serve as the primary administrator for administrative vendor accounts
• Coordinate Family Support Services, including: Coordinate services and other family support requests.
• Create a welcoming experience for everyone who interacts with imadi, whether in person, by phone, or online.
• Manage the organization’s main phone line and online inquiries, ensuring timely, professional responses.
• Maintain office supplies and administrative systems to keep operations running smoothly.
• Provide administrative and operational support to the professional team as needed.

Job description

imadi is seeking an Operations Manager in the Washington, DC area to serve as the operational heartbeat, ensuring our team has the systems, support, and structure needed to serve families with excellence.

This full-time, 40-hour role blends in-person and remote work with flexible scheduling; responsibilities include data management, bookkeeping, payroll, and coordinating family support services. A proactive communicator will thrive here.