Hybrid Operations Manager: Office & Admin Excellence

JUNIOR ACHIEVEMENT; Baltimore, Northern (MD, KY); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Junior Achievement of Central Maryland seeks a highly organized, customer-focused Manager, Operations to ensure day-to-day administrative excellence. This role supports the organization’s mission by coordinating office activities, calendars, visitor flow, and vendor relations.

You will provide executive administrative support, manage meetings logistics, ensure safety compliance, and maintain a welcoming office.

Qualifications

• Two or more years of relevant administrative experience.
• Strong oral/written communication, organization/planning, and interpersonal skills.
• Friendly, outgoing, self-motivated and driven, with customer service focus and ability to work well as part of a team.
• Ability to be flexible and handle multiple responsibilities in a fast-paced work environment.
• Proficiency in Microsoft Office Suite.
• Knowledge of CRM and Microsoft Dynamics 365 a plus

Responsibilities

• Provides administrative support in the JA main lobby including visitor check-in, answering phone calls, and creating a welcoming environment for all guests and visitors.
• Manages office-wide calendar, facility rentals and reservations, office equipment, and vendor relationships
• Supports organizational needs related to meetings including preparation of meeting materials, room set up and breakdown, and catering coordination.
• Monitors inventory and orders office supplies; coordinates vendor visits as needed.
• Ensures all office common areas including restrooms and warehouse meet safety requirements and are prepared daily for office use.
• Has primary responsibility for data entry in Dynamics 365 system in support of the program and operations teams
• Supports all functions of the operations and executive leadership teams including support of volunteers and special events

Skills

Administrative experience

Communication

Organization & planning

Interpersonal skills

Customer service

Teamwork

Multitasking

Flexibility

Tools

Microsoft Office Suite

Microsoft Dynamics 365

Job description

Junior Achievement of Central Maryland seeks a highly organized, customer-focused Manager, Operations to ensure day-to-day administrative excellence. This role supports the organization’s mission by coordinating office activities, calendars, visitor flow, and vendor relations.

You will provide executive administrative support, manage meetings logistics, ensure safety compliance, and maintain a welcoming office.