Hybrid Operations Coordinator - Outpatient Scheduling

GOEBEL FIXTURE COMPANY; Cedartown (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance through GA SHBP

Flexible Benefits

Retirement Plan with employer matching

4 weeks Paid Time Off

10 paid holidays

1 personal day

Public Student Loan Forgiveness - Qual

Paid holidays

Job summary

Highland Rivers Behavioral Health is seeking an Operations Coordinator to oversee the Scheduling Department and Front Office Operations for Outpatient Programs. The role supports clinical and medical staff and ensures smooth administrative workflows.

The position involves supervising staff, coordinating with managers, and maintaining accurate records in the electronic health system. Excellent organizational and confidentiality practices are required.

Qualifications

• High School Diploma or Equivalent.
• 1-2 years of Customer Service Experience.
• 1-year minimum managing others.

Responsibilities

• Supervise the Scheduling Department staff and Clerical Leads.
• Partner with Outpatient Managers and Clinical Leads to communicate program changes and adjust processes.
• Prepare and monitor reports for compliance with agency goals, policies and procedures.
• Build and adjust staff schedules and caseloads to support services.
• Schedule appointments with adherence to processes to best serve individuals; reimbursement is a priority.
• Enter data and interactions in electronic health records concisely and accurately.
• Coordinate with team to ensure front office staffing during operating hours.
• Complete and submit reports, reviews, and purchase/facility/check requests promptly.

Skills

Customer Service Experience

People Management

Bi-Lingual abilities

Education

High School Diploma or Equivalent

Job description

Highland Rivers Behavioral Health is seeking an Operations Coordinator to oversee the Scheduling Department and Front Office Operations for Outpatient Programs. The role supports clinical and medical staff and ensures smooth administrative workflows.

The position involves supervising staff, coordinating with managers, and maintaining accurate records in the electronic health system. Excellent organizational and confidentiality practices are required.