Healthcare Operations Lead - Scheduling & Front Office

Highland Rivers Health in; Cedartown (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits (dental, vision, etc

Retirement Plan with employer matching

Paid Time Off and holidays

Personal day

Public Student Loan Forgiveness

Job summary

Highland Rivers Behavioral Health is seeking an Operations Coordinator (Finance) to oversee the Scheduling Department and Front Office Operations for outpatient programs. The role supports clinical staff by ensuring efficient scheduling, accurate data entry in the electronic health record, and timely reporting.

You will work with department leads to implement changes, maintain compliance, and coordinate staffing to keep services accessible while prioritizing reimbursement and client care.

Qualifications

• Experience coordinating scheduling and front-office operations.
• Ability to enter and manage client data in electronic health records.
• Familiarity with confidentiality policies and compliant processes.

Responsibilities

• Supervise Scheduling Department staff and Clerical Leads.
• Coordinate with Outpatient Managers to implement process changes.
• Prepare and monitor reports to meet agency goals and policies.
• Manage billable staff schedules and caseloads as needed.
• Schedule appointments with adherence to processes to serve clients.

Skills

Scheduling proficiency

Office coordination

Data entry

Reporting

Confidentiality

Tools

EHR system

Job description

Highland Rivers Behavioral Health is seeking an Operations Coordinator (Finance) to oversee the Scheduling Department and Front Office Operations for outpatient programs. The role supports clinical staff by ensuring efficient scheduling, accurate data entry in the electronic health record, and timely reporting.

You will work with department leads to implement changes, maintain compliance, and coordinate staffing to keep services accessible while prioritizing reimbursement and client care.