Hybrid Office & Billing Coordinator — Healthcare

Safe Space Counseling; California; Hybrid; USD 34,000 - 41,000; Part time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

401k

Job summary

Safe Space Counseling is seeking an organized Office Manager/Billing Coordinator to run the administrative and billing backbone of the practice. This hybrid role combines front-office duties with revenue cycle management to keep client intake, scheduling, insurance claims, and daily logistics running smoothly so clinicians can focus on care.

Ideal candidates have 2+ years in medical or behavioral health billing, strong organizational skills, and proficiency with EHRs like JaneApp.

Qualifications

• 2+ years of experience in medical or behavioral health billing.
• Familiarity with insurance claims submission, EOB/ERA reconciliation, and AR follow-up.
• Proficiency with EHR/practice management software (JaneApp preferred).
• Excellent written and verbal communication skills.
• Discretion with confidential client information (HIPAA compliance).
• Prior office management or front-desk experience in a healthcare or counseling setting.

Responsibilities

• Submit and track insurance claims for accuracy and timely filing.
• Post payments, reconcile EOBs/ERAs, and follow up on denied or unpaid claims.
• Manage client billing questions, private-pay invoicing, and outstanding balances.
• Monitor accounts receivable and flag aging claims or collection issues.
• Verify client insurance eligibility and benefits prior to intake.
• Maintain accurate billing records in the practice's EHR/billing system.
• Office management and front-desk duties: intake coordination and scheduling.
• Support onboarding of new clinicians, credentialing follow-up, and system access.
• Assist with HR-related tasks such as timekeeping and PTO tracking.

Skills

Organizational skills

Communication skills

HIPAA compliance

Team collaboration

Front-desk / intake experience

Education

CBCS or similar credential

Tools

JaneApp

Job description

Safe Space Counseling is seeking an organized Office Manager/Billing Coordinator to run the administrative and billing backbone of the practice. This hybrid role combines front-office duties with revenue cycle management to keep client intake, scheduling, insurance claims, and daily logistics running smoothly so clinicians can focus on care.

Ideal candidates have 2+ years in medical or behavioral health billing, strong organizational skills, and proficiency with EHRs like JaneApp.