Hybrid Operations Coordinator

Justworks, Inc.; New York (NY); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Documented is seeking a mission-aligned Operations Coordinator to join our hybrid New York office. This role supports the Director of Operations and helps manage the day-to-day operations, safety, and a welcoming environment for staff and stakeholders.

You will handle light physical labor, office logistics, vendor coordination, and administrative workflows, with two in-office days weekly (Tuesday and Thursday).

Responsibilities

• Office Operations & Administrative Support: Maintain organized, welcoming workplace; stock supplies; coordinate logistics; support meeting setup and access; manage calendars and workflows.
• Development Operations, Donor Stewardship & Events Support: Manage donor records and campaigns in Givebutter; process donations; prepare acknowledgements; support events and post-event follow-ups.
• People Operations & Culture Support: On/Offboarding logistics; coordinate trainings and staff celebrations; maintain access and documentation.
• Revenue Operations Administrative Support: Organize vendor, subscription, and campaign records; track deadlines; support campaign onboarding.
• Who We Are Looking For: 3–5 years nonprofit operations/administration or related role; strong organizational and communication skills; ability to manage multiple priorities.

Job description

Documented is seeking a mission-aligned Operations Coordinator to join our hybrid New York office. This role supports the Director of Operations and helps manage the day-to-day operations, safety, and a welcoming environment for staff and stakeholders.

You will handle light physical labor, office logistics, vendor coordination, and administrative workflows, with two in-office days weekly (Tuesday and Thursday).