Hybrid HR Operations Specialist

Child Center of NY; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Child Center of NY is seeking an HR Operations Coordinator to provide high-quality operational and administrative support. This hybrid role will manage key HR processes including invoice processing, data validation, employment verifications, benefits administration support, union coordination, and employee service desk activities.

The ideal candidate is highly organized, detail-oriented, service-minded, and comfortable handling confidential employee information in a fast-paced environment.

Qualifications

• 5+ years of experience in HR operations or related function.
• Bachelor's degree in Human Resources, Business Administration, or related field.
• Experience with Dayforce or a comparable HRIS; Dayforce experience strongly preferred.
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
• Strong attention to detail and ability to protect confidential data.
• Strong organizational and multi-tasking skills.

Responsibilities

• Process, review, reconcile, and track HR-related invoices with accuracy and approvals.
• Perform HR data validation to ensure up-to-date employee information.
• Maintain HR records, documentation, reports, and files.
• Complete employment verifications per policy and procedure.
• Support day-to-day HR operations and service levels.
• Assist with HR projects, audits, reporting, and initiatives.
• Provide responsive HR employee service desk support.
• Respond to questions about HR policies, benefits, and records.
• Research and resolve inquiries or escalate as needed.
• Identify recurring issues and suggest process improvements.
• Support benefits administration, eligibility, enrollment, and inquiries.
• Coordinate with benefits vendors and internal HR partners.

Skills

Microsoft Office

Excel

Word

Outlook

Communication skills

Attention to detail

Education

Bachelor's degree in Human Resources or related field

Tools

Dayforce

Job description

Child Center of NY is seeking an HR Operations Coordinator to provide high-quality operational and administrative support. This hybrid role will manage key HR processes including invoice processing, data validation, employment verifications, benefits administration support, union coordination, and employee service desk activities.

The ideal candidate is highly organized, detail-oriented, service-minded, and comfortable handling confidential employee information in a fast-paced environment.