Hybrid Office Operations Manager

Closet Factory of San Carlos, CA; Alcoa (TN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Training

Paid time off

Telework potential

Salaried position

Medical benefits

401K match

Job summary

Closet Factory is seeking an Office Manager to lead essential administrative functions in a fast-paced, team-oriented Knoxville-based operation. The role coordinates sales, production and installation activities, including scheduling, payment processing and payroll oversight.

The position emphasizes strong customer service, organizational skills and proficiency with Microsoft Office and QuickBooks. We offer training, PTO, some telework potential, and benefits within a salaried framework.

Qualifications

• Leadership experience (2+ years)
• Customer service experience (3+ years)
• Good organization skills
• Computer skills including Microsoft Office
• QuickBooks accounting or similar payroll software
• Be on time

Responsibilities

• Manage customer appointment schedules for Sales, Service Calls and Installations
• Collaborate closely with Production on required lead times
• Execute and track ordering functions for customer projects
• Run Payroll in Quickbooks
• Train new Designers on paperwork processing
• Manage CRM database, SalesForce
• Problem resolution with clients
• Collect/process payments from core and retail partner clients
• Run companyre0quired reports (Royalty, service call, lead source analysis)

Skills

Leadership

Customer service

Organization

Microsoft Office

QuickBooks

Punctuality

Tools

Salesforce

Job description

Closet Factory is seeking an Office Manager to lead essential administrative functions in a fast-paced, team-oriented Knoxville-based operation. The role coordinates sales, production and installation activities, including scheduling, payment processing and payroll oversight.

The position emphasizes strong customer service, organizational skills and proficiency with Microsoft Office and QuickBooks. We offer training, PTO, some telework potential, and benefits within a salaried framework.