Hybrid Office Experience Lead

Zendesk, Inc.; Austin (TX); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Zendesk, Inc. seeks a Workplace Experience Operations Coordinator to support daily office life, front desk operations, and vendor coordination. You will provide excellent employee service and help manage events, safety, and workplace documentation.

Role emphasizes multi-tasking, communication across all levels, and adaptability in a hybrid work environment. The company offers a collaborative culture and ongoing opportunities in Workplace Experience.

Qualifications

• Minimum 2 years’ experience in Facilities/Office Coordination/Management.
• Excellent communication across levels within the organization.
• Strong project management and computer skills.
• Familiarity with building operations and problem solving under pressure.

Responsibilities

• Provide exemplary customer service to employees.
• Manage and run front desk operations and ticketing system.
• Coordinate in-office events and vendor relations.
• Maintain safety, cleanliness, and office furniture arrangements.
• Develop and update standard operating procedures.

Skills

Communication skills

Project management

Google Suite

Building operations

Problem solving

Education

Degree / diploma in relevant discipline

Tools

Gable access control

S2 Building Management

Google Suite

Job description

Zendesk, Inc. seeks a Workplace Experience Operations Coordinator to support daily office life, front desk operations, and vendor coordination. You will provide excellent employee service and help manage events, safety, and workplace documentation.

Role emphasizes multi-tasking, communication across all levels, and adaptability in a hybrid work environment. The company offers a collaborative culture and ongoing opportunities in Workplace Experience.