Hybrid Front Desk & Office Experience Specialist

ZS; South San Francisco (CA); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards program

Job summary

ZS is seeking a Workplace Experience Assistant to support day-to-day office operations, welcome visitors, and manage front-desk services in an in-person, hybrid-capable role.

This position requires strong communication, organizational skills, and a client-first mindset, with opportunities to grow through cross-functional learning and internal mobility within a global consulting environment.

Qualifications

• High school diploma required; associate or bachelor's degree preferred.
• 1–3 years of workplace experience, front desk, hospitality, or administration preferred.
• Computer fluency with Microsoft Office; SAP and Concur familiarity desirable.
• Strong client-first, service-oriented communication and professional demeanor.
• Detail-oriented, dependable, punctual, and able to meet deadlines.

Responsibilities

• Greet and assist visitors, manage logs, badges, mail and packages.
• Reset and restock meeting rooms; submit maintenance tickets and follow up.
• Maintain logs, checklists, and publish updates on digital signage and internal pages.
• Support events, catering, room setup, and post-event cleanup.
• Assist with SAP invoices and corporate AmEx receipt collection.
• Perform daily office rounds and support routine finance activities under guidance.
• Collaborate with IBG and other teams for events.
• In-person role Monday–Thursday, half-day Friday.

Skills

Communication skills

Customer service

Teamwork

Attention to detail

Professional appearance

Education

High school diploma

Associate's/Bachelor's degree preferred

Tools

Microsoft Office Suite

SAP

Concur

Job description

ZS is seeking a Workplace Experience Assistant to support day-to-day office operations, welcome visitors, and manage front-desk services in an in-person, hybrid-capable role.

This position requires strong communication, organizational skills, and a client-first mindset, with opportunities to grow through cross-functional learning and internal mobility within a global consulting environment.