Hybrid NOC Engineer - Network Dependency & Maps

eSense Incorporated; Washington (District of Columbia); Hybrid; USD 110,000 - 160,000; Full time

Job summary

eSense Incorporated seeks a NOC/Network Dependency Engineer to monitor, troubleshoot, and maintain a complex client network environment. You will build maps of how applications, circuits, devices, and cloud services depend on one another to drive incident triage and continuity planning.

The role supports public agencies, nonprofits, and private companies, with a hybrid schedule in our DC office and requires U.S. citizenship or green card with DHS suitability.

Qualifications

• Bachelor's degree in IT, computer science, engineering, or a related field; 9+ years of equivalent experience may be considered in lieu of a degree
• 5+ years of network engineering or NOC experience
• U.S. citizenship or lawful permanent residency and ability to obtain DHS suitability for the life of the contract

Responsibilities

• Monitor LAN, WAN, SD-WAN, data center, and cloud network health using enterprise tools
• Triage, troubleshoot, and resolve alarms within SLAs; escalate to Tier 3, vendors, and carriers
• Track incidents, problems, and changes in ServiceNow following ITIL processes
• Document upstream and downstream dependencies between apps, hosts, devices, circuits, DNS, and cloud resources
• Build and maintain service maps and CMDB relationships
• Validate dependencies using flow data, packet capture, and discovery tools
• Identify single points of failure and recommend redundancy or architecture improvements
• Support COOP, disaster recovery planning, and CDM/ TIC 3.0 reporting

Skills

Routing & switching

TCP/IP/DNS/DHCP

Network monitoring & packet capture

Technical writing

Certifications: Security+ & CCNA

Education

Bachelor's degree in IT, CS, engineering, or related field

Tools

SolarWinds

Wireshark

NetFlow/IPFIX

ServiceNow

Job description

eSense Incorporated seeks a NOC/Network Dependency Engineer to monitor, troubleshoot, and maintain a complex client network environment. You will build maps of how applications, circuits, devices, and cloud services depend on one another to drive incident triage and continuity planning.

The role supports public agencies, nonprofits, and private companies, with a hybrid schedule in our DC office and requires U.S. citizenship or green card with DHS suitability.