Hybrid New Patient & Surgery Scheduler

CU Denver; Aurora (CO); Hybrid; USD 44,000 - 53,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Retirement plan

Paid time off

Vacation days

Sick days

Holiday days

Tuition benefit

ECO Pass

Job summary

University of Colorado Anschutz in Colorado is seeking a Float New Patient and Surgery Scheduler to coordinate scheduling for new patient visits and surgeries across the Obstetrics and Gynecology department. This role acts as a liaison for non-clinical issues, manages referrals, and ensures timely pre-authorizations and insurance verifications.

The position supports scheduling across multiple divisions with a hybrid work arrangement (3 days on campus) and reports to the Clinical Operations

Qualifications

• High school diploma or GED.
• Two (2) years of patient registration and insurance processes.
• Bilingual, Spanish-speaking (preferred).
• Customer service or general administrative experience (preferred).
• Experience with appointment scheduling and insurance verification (preferred).
• EPIC experience (preferred).
• MS Office experience (preferred).
• Two (2) years or more of Surgical Scheduling experience (preferred).
• Four (4) years or more of administrative experience in a health‑care setting (preferred).

Responsibilities

• Assist and act in patient scheduling issues, training, education, communication and problem solving.
• Develop and maintain training and workflow documents for Surgery scheduling.
• Schedule operative cases across multiple locations of care and different health systems as directed by supervisor, clinical providers and nursing staff.
• Obtain surgery insurance authorizations.
• Coordinate, track, and generate reports on OR block time, including all related communication with the hospitals.
• Assist with new patient visit scheduling and procure new patient medical records in a timely manner as needed.
• Route correspondence to referring physicians and other appropriate care providers.
• Share in answering incoming telephone calls from patients and referring physicians.
• Serve as a liaison between patients and physicians for all non‑clinical issues.
• Complete referral and authorization checks.
• Participate in staff meetings and trainings as required.
• Generate patient quotes for procedures and surgeries.
• Display a willingness to work collaboratively, timely and cooperatively with all members of the Department team.
• Establishes and maintains effective working relationships with leadership, physicians, colleagues and patients, addresses concerns in a forthright manner.

Job description

University of Colorado Anschutz in Colorado is seeking a Float New Patient and Surgery Scheduler to coordinate scheduling for new patient visits and surgeries across the Obstetrics and Gynecology department. This role acts as a liaison for non-clinical issues, manages referrals, and ensures timely pre-authorizations and insurance verifications.

The position supports scheduling across multiple divisions with a hybrid work arrangement (3 days on campus) and reports to the Clinical Operations