Hybrid Network Support Specialist: Infra Troubleshooter

The Reynolds and Reynolds Company; Dayton (OH); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision, life insurance

401(k) with up to 6% matching

Paid vacation, sick days, and holidays

Referral bonuses

Professional development and training

Job summary

The Reynolds and Reynolds Company in Dayton, Ohio, is seeking a Network Support Specialist. In this role, you will be responsible for managing dealership computer hardware and networking issues. You will troubleshoot and repair data communication equipment while ensuring customer satisfaction.

Qualified candidates should possess strong network knowledge, troubleshooting skills, and familiarity with configuring network devices. The position offers a hybrid work schedule based on eligibility.

Qualifications

• Must have network troubleshooting skills and knowledge of telecommunications.
• Strong communication skills are essential for interaction with customers.
• Experience with configuring routers, switches, and firewalls is necessary.

Responsibilities

• Act as single point of ownership for computer hardware and networking issues.
• Troubleshoot and repair data communication equipment.
• Ensure high level of customer satisfaction through interaction with customers.

Skills

Network and telecommunications knowledge

Troubleshooting skills

Strong communication skills

Experience configuring network equipment

Basic knowledge of Microsoft Windows products

Job description

The Reynolds and Reynolds Company in Dayton, Ohio, is seeking a Network Support Specialist. In this role, you will be responsible for managing dealership computer hardware and networking issues. You will troubleshoot and repair data communication equipment while ensuring customer satisfaction.

Qualified candidates should possess strong network knowledge, troubleshooting skills, and familiarity with configuring network devices. The position offers a hybrid work schedule based on eligibility.