Hybrid Network Office & Guest Experience Coordinator

Success Academy Charter Schools; New York (NY); Hybrid; USD 65,000 - 68,000; Full time

Benefits offered by this job

Health & Wellness benefits

403(b) retirement plan

Paid time off

Cellphone stipend

Commuter benefits

PSLF eligibility

Job summary

Success Academy Charter Schools in NYC is seeking a Network Office Coordinator as the first point of contact at the Network Office. You will manage front desk reception, visitor check-in, mail, supplies, and meeting logistics, upholding professional standards.

This hybrid role requires 2–3+ years in corporate office operations with strong customer service and discretion. The position is based in NYC, with on-site work Tuesday–Thursday and remote Monday/Friday, offering a comprehensive benefits

Qualifications

• 2–3+ years of professional experience in corporate office operations, workplace services, administration, hospitality, or a related field, with increasing responsibility.
• Strong customer service skills and a polished, professional presence in a corporate environment.
• Demonstrated discretion and independent judgment, with the ability to prioritize competing needs and recognize when to escalate.

Responsibilities

• Deliver warm, polished, and responsive service to staff and guests.
• Staff the front desk, answer and route calls, check in guests, notify hosts, and receive and distribute mail and packages with accuracy and care.
• Restock snacks and beverages on every floor twice daily, and keep kitchens, copy rooms, and conference rooms consistently supplied.
• Manage room reservations, confirm meeting requirements, and resolve scheduling conflicts through timely communication.
• Maintain accurate records for inventory, room reservations, service requests, and assigned projects.

Skills

Customer service

Professional presence

Discretion

Attention to detail

Communication skills

Office software

Teamwork

Reception experience

Education

Bachelor’s degree not required

Tools

Office suites

Calendars

Spreadsheets

Tracking tools

Job description

Success Academy Charter Schools in NYC is seeking a Network Office Coordinator as the first point of contact at the Network Office. You will manage front desk reception, visitor check-in, mail, supplies, and meeting logistics, upholding professional standards.

This hybrid role requires 2–3+ years in corporate office operations with strong customer service and discretion. The position is based in NYC, with on-site work Tuesday–Thursday and remote Monday/Friday, offering a comprehensive benefits