Network Office Experience Coordinator

successacademycharterschool; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Success Academy is hiring a Network Office Coordinator to be the first point of contact at the Network Office, managing reception, check-in, mail, supplies, room reservations, and meeting logistics for staff and visitors.

Reporting to the Workplace Experience Manager, you will coordinate office standards, budgets, vendor performance, and cross-functional projects to ensure smooth daily operations across the network.

Qualifications

• 2-3+ years in corporate office operations, workplace services, administration, or hospitality.
• Strong customer service and a polished, professional presence.
• Demonstrated discretion and independent judgment; able to prioritize conflicting needs.

Responsibilities

• Deliver warm, polished, and responsive service at the front desk.
• Staff the front desk, handle calls, check-in guests, and route mail/packages.
• Arrange front desk relief before breaks, walkthroughs, or events.
• Anticipate leaders' office needs and resolve issues in advance.
• Follow access procedures and protect confidential information.
• Build relationships with building management, vendors, and Help Desk.
• Submit maintenance requests and monitor completion; escalate as needed.
• Coordinate with internal departments on shared needs.
• Keep staff informed of service changes and project progress.
• Monitor inventory and restock supplies; manage room setups.
• Maintain records for inventory, reservations, requests, and projects.
• Suggest improvements to reduce waste and improve service.

Skills

2-3+ years experience in office ops

Customer service orientation

Discretion and independent judgment

Job description

Success Academy is hiring a Network Office Coordinator to be the first point of contact at the Network Office, managing reception, check-in, mail, supplies, room reservations, and meeting logistics for staff and visitors.

Reporting to the Workplace Experience Manager, you will coordinate office standards, budgets, vendor performance, and cross-functional projects to ensure smooth daily operations across the network.