Hybrid Mortgage Customer Care Specialist

Carrington Holding Company, LLC; Westfield (IN); Hybrid; USD 39,600 - 48,400; Full time

Benefits offered by this job

Comprehensive healthcare plans

401(k) match

Fitness and retail discounts

Customized training programs

Employee referral bonuses

Educational reimbursement

Job summary

Carrington Holding Company, LLC is seeking a Customer Service Specialist I to join their team in Westfield, Indiana. This role involves answering a high volume of incoming calls related to real estate mortgage loans and providing top-notch customer service.

Qualified candidates will have a high school diploma and preferably experience in customer service or the mortgage industry. The position offers a hybrid work schedule and a target pay of $22 per hour, plus bonuses.

Qualifications

• High school diploma or equivalent work experience.
• Customer service or call center experience preferred, but not required.
• Banking, mortgage, or loan servicing industry experience preferred, but not required.

Responsibilities

• Answer least complex incoming calls from borrowers and third parties.
• Deliver accurate and timely information professionally.
• Document call details in the mortgage servicing system.

Skills

Customer service or call center experience

Banking, mortgage, or loan servicing industry experience

Education

High school diploma or equivalent

Job description

Carrington Holding Company, LLC is seeking a Customer Service Specialist I to join their team in Westfield, Indiana. This role involves answering a high volume of incoming calls related to real estate mortgage loans and providing top-notch customer service.

Qualified candidates will have a high school diploma and preferably experience in customer service or the mortgage industry. The position offers a hybrid work schedule and a target pay of $22 per hour, plus bonuses.