Hybrid Membership Services Specialist

Bellwether Staffing Solutions; New York (NY); Hybrid; USD 55,000 - 58,000; Full time

Job summary

Bellwether Staffing Solutions in NYC is seeking a Temp to Perm Membership Services Coordinator (Client service). Hybrid schedule: 3 days in-office, 2 remote. 35-hour work week, ASAP start.

Ideal candidate has 1–3+ years in membership/customer services, strong communication, data maintenance, and admin support, including processing memberships, renewals, and event registrations. Bachelor's degree required.

Qualifications

• Bachelor's Degree required.
• Strong verbal and written communication.
• Experience building customer relationships and delivering customer-centric solutions.
• Interpersonal savvy with diverse groups of people.
• Ability to handle new opportunities with urgency, energy, and enthusiasm.

Responsibilities

• Provide world-class customer service to the membership base.
• Handle all email and phone communications with members and non-members.
• Resolve requests and promote company services.
• Support member needs, including administration (memberships, renewals, event registrations).
• Data maintenance (update profiles, transfer memberships, create accounts, merge duplicates, create renewal invoices).
• Assist with processing student membership applications and university partnerships.

Skills

Verbal communication

Customer focus

Interpersonal skills

Urgency

Education

Bachelor's Degree

Job description

Bellwether Staffing Solutions in NYC is seeking a Temp to Perm Membership Services Coordinator (Client service). Hybrid schedule: 3 days in-office, 2 remote. 35-hour work week, ASAP start.

Ideal candidate has 1–3+ years in membership/customer services, strong communication, data maintenance, and admin support, including processing memberships, renewals, and event registrations. Bachelor's degree required.